With today’s advanced technology, telephone service is an important aspect of all businesses. At Pedia, we have the ability to advise our client on how to improve service and cutting cost through deployment of the latest telephony systems.
Call monitoring allows you to track the number of missed and received calls to avoid opportunities lost while businesses are off the operating hours. Call recording would allow you to record all conversations to train and monitor the quality of each potential phone call. While you are not contactable, call routing allows you to forward the call to another personnel who is contactable.
Through VoIP telephony, it can offers many benefits over traditional phone systems. VoIP solution are fully flexible and scalable, reduce potential cost for our client in the long term.
Contact us now for more details.